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Undoubtedly, Covid-19 pandemic has had a massive influence on the global development of e-Commerce. Now are creativity and innovation essential for the success in the retail field. The competition is growing and the customers’ expectations are changing rapidly. What will be the main trends to shape e-Commerce in 2021? How to be successful in the crowded digital space? – You will find the answers to this questions presented by leading specialists. Experienced lectors will present their views and best tips on customer engagement,technology, the latest innovations in e-Commerce and many more.
The organizers reserve the right to change the program!
Evolution of Customer success and relationship management in tech start-ups in Kenya | Nyambura Githaiga – Kenya |
Smart Retail: New Horizons for new perspectives | Qavani Guy Noel Kone – Cote d’ivoire (Ivory Coast) |
E-commerce done the Egyptian way. | Sameh Abdel Fattah – Egypt |
How Social Media Can Increase Your Sales | Adonis Anastasiou – Cyprus |
Selling in Today’s World – From a Marketer’s Perspective | Peter Wong – Canada |
Transforming large scale, legacy retailers into agile omnichannel players | Bikash Pathak – United Arab Emirates |
Optimization of Customer Journey using Artificial Intelligence in E-Commerce | Dr. Loveleen Gaur – India |
Testing and experimentation: crafting digital experiences | Ricardo Tayar Lopez – Spain |
3 steps to increase your conversion rate | Linda Ghobrial – Canada |
